We also suggest that you link your mobile account now to keep your progress backed up.Īre you logged in to the right account? If you have more than one account, double-check that you are signed in to the right one. Use a screen lock with PIN or fingerprint access. Make sure you’re the only one with access to your device to help keep your account in your control. If stuff is missing or has been changed, then someone else must have accessed the device you’re playing on. If you don’t have your game linked, all of your saves are local to your device. If you play one of these games and think it was hacked, check out our steps on how to help secure your EA Account. If you play The Simpsons: Tapped Out, Scrabble, or Plants vs Zombies Heroes, your game links to your EA Account to back up your saves and progress.

Facebook: Read Facebook’s Security Tips and do a Security Checkup on their page to help secure your account.Apple ID: Learn how to help secure your Apple ID from Apple Support’s website.Google Play (Android): Update your access and security settings to help keep your Google account secure.If someone has gotten into your game, you’ll need to make changes to the account that it’s linked to.

Most of our mobile games link to another account so that you can back up your game. If you think someone hacked your EA mobile game, the first thing you need to do is update the account that it’s linked to: Facebook, Google Play, or your Apple ID.

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